Child Support

First, you can call the toll-free telephone number (877) 769-0251, or you can call the FLCDU directly at (850) 201-0140.

The system will prompt you for your Social Security Number and Case Number. To use the system, you will need to ensure our office has your correct Social Security Number on file. The case number must be entered as a nine-digit number (example: case # 2003-59-DR is entered as 030000059).

If you have any questions about these procedures, you can contact our office directly at (863) 946-6010 or a FLCDU customer service representative at the telephone number listed above.

To make a child support payment online, please visit dashboard.paykidz.com.

In order for the FLCDU to post and process your payment, you will need the proper identifying information when making the payment. Proper Identifying Information means:

• Full name of person obligated to make the payment
• Social Security Number of the Obligor
• County Name where your case is recorded (Glades County)
• Child Support/Alimony Case Number
• Full name of the person to receive the payment

Yes. It is very important that you include the proper identifying information mentioned in the FAQ above on the front of your check or money order; without this information, child support payments cannot be processed! Payments are to be mailed to:

State of Florida Central Disbursement Unit
P.O. Box 8500
Tallahassee, FL 32314-8500

Yes. Payers (those who owe child support/alimony) will receive payment coupons from the FLCDU to mail in with your payment if you keep the Clerk’s Office informed of your current address. If your child support/alimony is being paid through an income deduction order, your employer will be notified to send the payments to the FLCDU, but feel free to share this notice and information with them.

Payees (those who receive child support/alimony) must keep the Clerk’s Office informed of your current mailing address as child support/alimony checks are not forwarded. You should also contact the Department of Revenue Child Support Enforcement at +1 (850) 488-KIDS (5437) and notify them of your change of address if your case is handled through that state agency.

If you have any questions, please call our office at (863) 946-6010.

In order for a Notice of Delinquency to be issued, the depository records of the Clerk of the Court must reflect that a payment is more than 15 days late. If you feel the Notice of Delinquency was issued in error, there are several things you can do.

You are stating that you know you are up-to-date, so the first thing you should do is call the depository, state that you received a Notice of Delinquency, and that you do not agree with the records. The depository clerk will access your case and review the records with you over the phone, if possible. Some cases are too involved for a phone review, and you may be asked to bring your records or pay stubs, if your support is taken directly out of your paycheck, into the office for a more in-depth review. There are a number of reasons why the depository records may not coincide with yours. These are just a few of the reasons:

1. You have made payments directly to the custodial parent after the court ordered payments through the depository. Direct payments can be considered a gift, and you may not be given the credit.
2. You did not realize that you were responsible for making the payments until your employer started the deductions. Your employer has two weeks from the time they receive the court order until they have to start the deductions. That also applies when you change jobs. You must make the payments until your new employer starts deducting it from your check.
3. There may be a change in circumstances that the depository is not aware of, such as a change in custody or the emancipation of a child. Always make the depository aware of any new court orders that affect your support payments.
4. A payment has been remitted to the State Disbursement Unit, but it is not posted on the depository records. Under these conditions, the depository will request that the State Disbursement Unit research the payment. The Notice of Delinquency will be put on hold until the research has been completed. If speaking with the depository has not resolved the issue, you can contest the Notice of Delinquency and have a hearing before the judge assigned to your case. Some Clerk’s offices offer a pleading packet for a small fee for your convenience. Please keep in mind that your motion to contest must be filed within 20 days of the date of the Notice of Delinquency. If it is not filed and your case still reflects a delinquent balance, a Judgment by Operation of Law will be entered into the public records.